StartGlobal Care · Customer support

Turn every message into a happy customer.

Live chat, email, and tickets in one calm inbox, with automations that handle the busywork. No extra tool to buy, no extra bill to track.

Live chat + email Tickets & automations No per-agent fees
★★★★★ 4.8 from 1,000+ support teams
First reply · under 2m CSAT 98%
Care
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Why teams use it

Everything you need to support customers.

Shared inbox

Triage chat and email conversations together, filtered by inbox, channel, or tag.

Live chat widget

Embed a chat launcher on your site, with custom branding and ready-to-paste install snippets.

Tickets, priority & status

Assign, prioritize, snooze, and close every conversation as a ticket.

Canned replies

Insert saved responses instantly with simple slash shortcuts.

Automations

Round-robin assignment, auto-snooze and close, and a CSAT survey after every close.

Insights

Track first response time, resolution time, CSAT, volume, and your busiest hours.

How it works

Live in minutes, not weeks.

01

Add the chat widget

Drop a snippet on your site or connect your email. Conversations flow straight into Care.

02

Reply from one inbox

Your team triages chat and email together, with tickets, priority, and canned replies.

03

Automate the busywork

Round-robin assignment, auto-snooze, and CSAT surveys run on their own.

Loved by teams

4.8/5 from 1,000+ support teams.

★★★★★
“We added the chat widget in minutes and now every message lands in one inbox. Best of all, it is included, no per-agent fee.”
Hannah Schmidt Hannah Schmidt Founder, Beacon Apps · 🇩🇪 Germany
★★★★★
“Canned replies and automations cut our response time in half. And the price is simply part of our plan.”
Diego Martins Diego Martins Lume Studio · 🇵🇹 Portugal
★★★★★
“Email and chat in one place, finally. No separate helpdesk bill, it is all included.”
Aisha Bello Aisha Bello Kano Commerce · 🇳🇬 Nigeria
★★★★★
“Insights show our response times and CSAT at a glance. Transparent pricing means no surprises at the end of the month.”
Kenji Sato Kenji Sato Hikari Tools · 🇯🇵 Japan
★★★★★
“Setup was instant and customers love the chat. We never get upsold extra seats like with other tools.”
Carla Gomez Carla Gomez Marea Goods · 🇪🇸 Spain
★★★★★
“Round-robin assignment keeps tickets fair across the team. One plan, everything in.”
Tom Becker Tom Becker Polder Digital · 🇳🇱 Netherlands
For growth-stage companies

Support that scales with you, included.

StartGlobal Care is part of your plan for growth-stage businesses. As your customer base grows, a real support stack comes included with your plan, no per-agent seats, no separate subscription.

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FAQ

Questions, answered.

What is StartGlobal Care?+

Care is customer support software built into your business: a shared inbox, a live chat widget, tickets, canned replies, automations, and insights, all in one place.

Can I add a chat widget to my website?+

Yes. Care includes a customizable chat widget you can embed on your site, with brand color, launcher position, welcome messages, and ready-to-paste install snippets.

Does StartGlobal Care handle email as well as chat?+

Yes. Conversations from the in-site widget and from connected email land in the same shared inbox, so your team replies from one place.

Is StartGlobal Care a separate cost?+

No. Care is included with your StartGlobal plan, with no per-agent fees and no separate subscription.

How do I get StartGlobal Care?+

StartGlobal Care is part of your plan for growth-stage businesses. Start your account or talk to our team and we will get you set up.

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