Downloading Filed Documents

4 min read Updated Jun 1, 2025

Overview

After StartGlobal files compliance documents with the state on your behalf, the confirmed filings become available for download in your portal. This includes Annual Report confirmations, Franchise Tax receipts, and other state-filed documents. This guide shows you how to find and download these documents from the compliance section.

Before You Begin

Before You Begin
  • At least one compliance filing (Annual Report, Franchise Tax, or reinstatement) must have been completed by StartGlobal on your behalf.
  • You must be logged in to the StartGlobal client portal.
  • Ensure your browser allows file downloads and is not blocking pop-ups.

1. Navigate to the Compliance Dashboard

  1. What to do: Click "Compliance" in the left sidebar navigation.

  2. What you will see

    Your Business Status Card and compliance tabs.

2. Open the Relevant Compliance Tab

  1. What to do: Click the tab corresponding to the document you want to download: Compliance Summary, Registered Agent, or Annual Report.

  2. What you will see

    The selected tab displays cards for completed and in-progress filings.

3. Locate the Document List

  1. What to do: On a completed filing card, look for the documents section.

  2. What you will see

    A list of available documents, each shown with a file icon, the document name, and a "DOWNLOAD" button to the right. While documents are loading, you will see the message "Loading documents...". If no documents are available yet, you will see "No documents available yet".

4. Download a Document

  1. What to do: Click the "DOWNLOAD" button next to the document you want.

  2. What you will see

    The document file downloads to your computer through your browser's standard download process. The file will typically be in PDF format.

5. Verify the Download

  1. What to do: Open the downloaded file from your browser's download bar or your computer's Downloads folder.

  2. What you will see

    The official filed document, which may include state stamps, filing numbers, and confirmation details.

What Happens Next

  • Downloaded documents are yours to keep for your business records. We recommend saving copies in a secure location.
  • These documents serve as proof that your business has met its compliance obligations with the state.
  • Documents remain available in your portal for future downloads at any time.

Frequently Asked Questions

Troubleshooting

The "DOWNLOAD" button does nothing when clicked.

Check that your browser is not blocking downloads or pop-ups. Try right-clicking the button and selecting "Save link as" to manually trigger the download.

The downloaded file is corrupted or will not open.

Try downloading the file again. If the issue persists, try a different browser. Contact support if the problem continues.

Documents show "Loading documents..." indefinitely.

Refresh the page. If the loading state persists, it may indicate a temporary server issue. Try again after a few minutes.

I cannot find a document I previously downloaded.

All filed documents remain available in your portal. Navigate through each compliance tab to locate the document. The document may be listed under a different year or tab than expected.

I need a document that is not listed.

Not all state filings produce downloadable confirmation documents. Contact StartGlobal support if you believe a document is missing.

Need more help?

Our support team is available to help you with any questions about your StartGlobal account.

Contact Support