Viewing and Downloading Documents

5 min read Updated Jun 1, 2025

Overview

The Legal section of your StartGlobal portal provides centralized access to all your important business documents, including formation documents, EIN letters, and Operating Agreements. This guide explains how to locate, view, and download these documents so you have them readily available for banking, legal, and business purposes.

Before You Begin

Before You Begin
  • Your business formation must be complete (at least partially) for formation documents to be available.
  • You must be logged in to the StartGlobal client portal.
  • Ensure your browser allows file downloads and is not blocking pop-ups.
  • Some documents (such as the EIN letter) are only available after the IRS has issued your Employer Identification Number.
  1. What to do: Click "Legal" in the left sidebar navigation.

  2. What you will see

    The Legal section with tabs: Home, Business, Members, Policies, BOI Filing, and Closing.

2. Go to the Home Tab

  1. What to do: Click the "Home" tab (selected by default).

  2. What you will see

    A combined document list showing both formation documents and EIN documents. Each document entry displays a file icon, the document name, and a "DOWNLOAD" button.

3. Identify the Documents Available

  1. What to do: Review the list of documents displayed.

  2. What you will see

    Common documents include:

    • Articles of Organization / Certificate of Formation -- The founding document filed with the state.
    • EIN Confirmation Letter -- The IRS letter assigning your Employer Identification Number.
    • Operating Agreement -- Your LLC's internal governance document (if generated).
    • Registered Agent Acceptance -- Confirmation of your Registered Agent service.
    • Additional state-specific documents depending on your formation state.

4. Download a Document

  1. What to do: Click the "DOWNLOAD" button next to the document you want.

  2. What you will see

    The document file downloads to your computer. Files are typically in PDF format.

5. Download Operating Agreement Versions

  1. What to do: If you have generated one or more Operating Agreements, navigate to the Operating Agreement section within the Legal tabs.

  2. What you will see

    A timeline view showing all generated versions of your Operating Agreement, each with its own "Download" button and timestamp.

6. Verify Your Downloads

  1. What to do: Open each downloaded file to confirm it is complete and readable.

  2. What you will see

    The official document in PDF format. Formation documents typically include state filing stamps and reference numbers.

What Happens Next

  • Keep downloaded documents in a secure location for your business records.
  • You will need these documents for common business activities such as opening a bank account (Articles of Organization and EIN letter are typically required), applying for business licenses, entering into contracts, and filing taxes.
  • All documents remain available in your portal for future downloads at any time.

Frequently Asked Questions

Troubleshooting

The document list is empty.

Your formation may still be in progress. Check the dashboard for your formation status. Documents become available as each filing is completed.

A download button does not respond.

Try refreshing the page. Check that your browser is not blocking downloads. Try right-clicking and selecting "Save link as."

The downloaded PDF is blank or corrupted.

Try downloading again with a different browser. If the issue persists, contact StartGlobal support.

I cannot find the Operating Agreement.

The Operating Agreement is only available after you have generated one through the wizard. See Generating an Operating Agreement.

Documents are loading indefinitely.

Refresh the page. If the loading indicator persists, it may be a temporary server issue. Try again after a few minutes.

Need more help?

Our support team is available to help you with any questions about your StartGlobal account.

Contact Support