Viewing Your Phone Number and Call History

Overview

The US Phone Number service provides you with a dedicated US phone number for your business, complete with call forwarding, SMS-to-email, and call history logging. This guide covers how to view your phone number, check your balance, manage call forwarding, and review your call history. No physical SIM card is required.

Before You Begin

Step-by-Step Instructions

1. Open the US Phone Number tab.

   Click "Utilities" in the sidebar, then select the "US Phone Number" tab (available tabs: US Phone Number, US Mailing Address, All Mails, Shipping).

   What you will see

   Your phone service dashboard showing your phone number, balance, call forwarding settings, and service validity.

2. View your phone number.

   Locate your US phone number displayed on the page.

   What you will see

   Your assigned US phone number in a prominent display.

3. Copy your phone number.

   Click the "Copy" button next to your phone number.

   What you will see

   A toast notification appears: "Phone number copied to clipboard!" You can now paste the number wherever you need it.

4. Check your phone balance.

   Look at the "Your Phone Balance" section on the page.

   What you will see

   Your current balance amount. If your balance is low, a prominent alert appears: "YOUR PHONE BALANCE IS LOW". When you see this, consider recharging to avoid service interruptions. See the Recharging Phone Credits guide.

5. Review call forwarding settings.

   Locate the call forwarding section on the page.

   What you will see

   Your current forwarding number (the local number that incoming calls are routed to).

6. Edit your call forwarding number.

   Click the "Edit" button in the call forwarding section.

   What you will see

   A modal titled "Edit Forwarding Number" opens with a field for entering your new forwarding number.

   Enter the new phone number you want calls forwarded to, then click "Update".

   What you will see

   The modal closes and your call forwarding settings are updated.

7. Check your service validity.

   Look for the "Phone Service is Valid till" date on the page.

   What you will see

   The expiration date of your current phone subscription. Renew before this date to maintain your phone number and service.

8. View your call history.

   Scroll down to the call history table on the page.

   What you will see

   A table with columns for Date, Phone Number, and Cost. The table shows all incoming and outgoing calls with pagination controls for browsing through older records.

9. Browse call history pages.

   Use the pagination controls at the bottom of the call history table to navigate between pages.

   What you will see

   The table updates to show the next or previous set of call records.

What Happens Next

• Your call history and balance update automatically as calls are made and received.
• Keep an eye on your balance to ensure uninterrupted service.
• If your balance runs low, recharge promptly.
• If your subscription is nearing expiration, renew it to keep your US phone number active.